Privacy Policy for Online Wine Shop

1. Introduction Welcome to Copsa Wine Club Shop. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1. Personal Information: We may collect personal information, such as your name, contact information, billing and shipping address, and payment details when you make a purchase on our website.

2.2. Account Information: If you create an account on our website, we collect information necessary to provide account-related services, including your username, password, and purchase history.

2.3. Communication Data: We may collect data from your interactions with us, including emails, chat logs, and customer service inquiries.

2.4. Website Usage Data: Our website may automatically collect usage data, such as your IP address, browser type, operating system, referral source, and pages visited, through cookies and similar technologies. This helps us improve our website and tailor your shopping experience.

3. How We Use Your Information

3.1. Order Processing: We use your personal information to process and fulfill your orders, manage payments, and deliver products to you.

3.2. Account Management: Your account information is used to manage your account, track your purchase history, and provide personalized services.

3.3. Communication: We use your contact information to communicate with you about your orders, updates, promotions, and customer service inquiries.

3.4. Website Improvement: We analyze website usage data to understand how visitors use our website, identify areas for improvement, and enhance your browsing experience.

3.5. Legal Obligations: We may use and disclose your information as required by law, regulations, or legal proceedings.

4. Data Sharing

4.1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products.

4.2. Legal Compliance: We may share your information to comply with legal obligations, enforce our policies, respond to legal requests, and protect our rights, privacy, safety, or property.

4.3. Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of the transaction.

5. Your Choices

5.1. Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in the email.

5.2. Cookies: You can manage cookies through your browser settings, but note that disabling cookies may affect your website experience.

6. Data Security We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage can be guaranteed as 100% secure.

7. Children's Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to Privacy Policy We may update this Privacy Policy from time to time. The updated version will be posted on our website, and the effective date will indicate the latest revision.

9. Contact Us If you have any questions about this Privacy Policy or your personal information, please contact us at +359 882 096 050 By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.